Terms and conditions

1. Scope

For all orders via our online shop by consumers and businesses, the following terms and conditions apply.

A consumer is any natural person who does not enter into an agreement for commercial purpose. Entrepreneur is a natural or legal person or a legal partnership that cconcludes contacts for ommercial purpose.

With respect to companies these terms and condition shall also apply to all future business relations without any further extra notification If a trader uses contrary or supplementary terms is, their validity is hereby rejected; they are only part of the contract if we have expressly agreed.

2. Contractor contract

The contract of purchase is concluded with Zamzam Zalila.

By displaying the products in the online shop we submit a binding offer to conclude a contract on this article. You can insert our products in the cart and correct your entries before sending your binding order any time by using the guidelines and explanation for the order. The contract is concluded at the moment when you accept the offer of the goods in the cart by by clicking the order button. Immediately after sending the order you will receive a confirmation by by e-mail.

A binding contract may also be concluded prior as follows:

  • If you have chosencredit card payment, the contract is concluded at the time the credit card charged.

  • If you have chosen payment by PayPal, the contract is concluded at the time of your payment confirmation sent to PayPal.

The languange for the agreement is either German or English.

We save the contract text and send you the details of your order and our conditions via e-mail. The terms and conditions can be viewed on this page at any time. Your previous orders are for security reasnons no longer online available.

3. Delivery 
In addition to the displayed price of the stated product there are shipping costs.
 For details regarding the amount of shipping cots, consult the the rate displayed at the end of the order procedure.

We only provide a delivery. You cannot collect the product from us.

We do not deliver to packing stations.

4. Payment 
In our shop the following payment methods are available:

Payment in advance 
With the advance payment, we will provide our bank details in the order confirmation and deliver the goods after payment.

Credit card 
Your credit card will be charged by completing the purchase.

There are no additional costs from our side, if you choose to pay by credit card.

Paypal 
You pay the invoice amount via Paypal.
 You must be already registered at Paypal, if not, you will have to do so. Sign in with your login and confirm the payment to us. You'll get further information during the ordering process.

There will be no additional costs from our side, if you select the payment method Paypal / Paypal Express.

5. Withdrawal 
Consumers have the legal right of withdrawal as described .
 Entrepreneurs will not be granted a voluntrary right of withdrawal.

6. Retention of title 

The goods remain our property until full payment.

For entrepreneurs additionally applies: We reserve the title to the goods until full settlement of all claims from an ongoing business relationship. You may resell the goods in the normal course of business; you will transfer the amount of all receivables that are received from the resale to us in advance - regardless of further course of business. We will accept this assignment. You are entited to revoke the receivables, however, we may also revoke receivables, in case you fail to meet your payment obligations.

7. Transport damage 

For consumers applies: If goods are delivered with obvious transport damages, you are asked to complain such a mistake as soon as possible to the deliverer and to contact us as well. The failure of such a complaint or contact has no consequnces for your legal rights and their enforcement, especially your warranty rights. But it helps us to raise a claim against the carrier or to claim for refund of our transport insurance.

Applies to entrepreneurs: The risk of accidental loss and accidental deterioration passes to you as soon as we the forward the goods to the forward agent , the carrier, or to any other person or institution entitled to dispatch. Among buyers the in regulation § 377 HGB stated requirement to make a complaint in respect of a defect immediately on receipt of the goods applies. If you Refrain from the in the regulation described claim, the goods shall be deemed as approved, unless it concerns a defect which was not recognizable during the inspection. This does not apply if we have fraudulently concealed a defect.

8. Warranties

Unless hereinafter expressly agreed otherwise, the statutory warranty rights apply.

For consumers, the limitation period for warranty claims for used goods is one year from date of delivery.

For entrepreneurs, the statute of limitations is one year from transfer of risk; the statute of limitations for a recourse action according to § 478 BGB remains unaffected.

With regard to companies only the agreements in terms of the nature of the goods according to our own specifications applies as well as the description made bythe manufacturer in the contract; For public statements by the manufacturer or other promotional statements, we do not assume any liability.

If the delivered goods are defective, we afford to entrepreneurs, at our discretion by remedying the defect (rectification) or by delivering a faultless item (substitute delivery).

The foregoing limitations and reductions of time limits do not apply to claims due to damage caused by us, our legal representatives or agents

  • for the damage of life, body or health

  • for premediated or wantonly negligent breach of duty and fraudulent intent

  • for a breach of contractual obligations, which fulfilment is essential for the correct implementation of the contract and which observance the cotractual party may regularly rely on (cardinal obligations)

  • , if agreed as part of a warranty promise

  • as far as the Product Liability Act is concerned.

Information on any applicable additional guarantees and the exact conditions can be found at each product and on specific information pages in the shop.

9. Liability 

For claims due to damage caused by us, our legal representatives or agents, we are liable always unlimited

  • for the damage of life, body or health

  • for premediated or wantonly negligent breach of duty and fraudulent intent,

  • if agreed as part of a warranty promise

  • as far as the Product Liability Act is concerned.

For breach of contractual obligations which fulfillment is essential for the correct implementation of the contract and which observance the contractual party may regularly rely on (cardinal obligations) in case of a slight negligence by us, our legal representatives or agents is the amount of liability limited to at the time of the conclusion of the agreement foreseeable damage which occurence can be typically expected.

Furthermore, claims for damages are excluded.

10 Online dispute resolution 
Online Dispute Resolution in accordance with Article 14, Section 1 of ODR-VO: The European Commission provides a platform for online dispute resolution (OS) available under
 http://ec.europa.eu/consumers/odr/ .

11. Final Provisions 

If you are an entrepreneur, German law applies, excluding the CISG.

If you are a merchant according to the Commercial Code, legal entity under public law or public special fund, the exclusive place of jurisdiction for any disputes arising from contractual relationships between us is our place of business.


Conditions created for free with Trusted Shops right copywriter in cooperation with Wilde flexors Solmecke lawyers .


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